Refund policy

All retail sales are final

PushRod gear is printed to order after you check out — nothing sits pre-printed on a shelf. Because each piece is made for you, we do not accept returns for wrong sizes, change of mind, or any other reason — the one exception is a quality problem, and it's covered by our promise below. Please double-check size charts and design choices before you order.

Our promise: fixed or refunded within 30 days

Any product quality issue will be fixed or refunded within 30 days. That's PushRod's own promise, on every retail order. A quality issue is a flaw in the product itself — print quality, stitching, a defect, or damage. If the product isn't right, tell us within 30 days of delivery and we will fix it or give you your money back.

Backed by our fulfillment partners

Every PushRod order is printed and shipped by our fulfillment partners, and their policy backs ours: for an item that arrives damaged, defective, misprinted, or wrong, a claim made within 30 days of delivery — with a photo of the problem — gets a free replacement or a refund. Between their policy and ours, a quality problem never lands on you.

How to make a claim

Write to bill@aitoolsfortoday.com within 30 days of delivery and include:

• your order number (it's in your confirmation email);
• what's wrong with the item;
• a photo of the problem.

That's the whole claim — no forms, no hoops. Do not ship anything back unless we ask you to.

Cancellations

Orders go to our print partner shortly after checkout. If you need to cancel, write to bill@aitoolsfortoday.com as fast as you can — if your order hasn't started printing we can cancel it; once it has started, the sale is final except for defective or mis-shipped items as above.

Shipping & delivery

Production and shipping times, what shipping costs, and our free-shipping threshold are on the shipping & delivery page.

Wholesale partners

Wholesale orders follow the wholesale agreement: final sale except defective or mis-shipped goods, written defect claims within 7 days of receipt. See the wholesale program page for the full partner terms.

Last updated October 2026.